Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide creative communication solutions, connectivity and service.
In Customer Operation’s we nurture our exceptional customer experience. No problem is too big or small, we live by our promise to connect everybody to live a better today & build a better tomorrow. You will be exposed to countless career opportunities and challenges as we mould you and unlock your full potential. At Vodafone we prepare you for a tomorrow that looks nothing like today.
We're looking for someone who is keen and ready to join our collections team at Smales Farm, North Shore. As our new Consumer Collections Specialist you will be tasked with the collection of consumer & enterprise debt, with the aim to nurture relationships and collaborate with our business and consumer customers to find viable resolutions. You will have the ability to work with agility and under pressure with the support of your team in this role.
What will I be doing?
What will I bring?
Due to the secure nature of this role you will be required to be eligible for a Government Security clearance, and must be a NZ citizen or Permanent Resident and must not have lived outside of NZ, Australia, UK or Canada for more than 3 months within the last 5 years.
As part of the application process, should you be successful in being shortlisted for this position you may be required to complete an online digital interview.
With Vodafone, your unique talents and experience will help us deliver an unmatched experience to our customers and the communities we serve. In return you’ll enjoy equal opportunities in an inclusive and flexible working environment, in a diverse team of extraordinary people, while you’re growing your career here in Aotearoa, or globally.
The future is exciting… Ready?