Decision Engine Specialist (Customer Value Management)

Prepare for a tomorrow that looks nothing like today. At Vodafone we give our customers access to the latest digital innovations every single day and we want you to experience and be part of that journey too. We will prepare you with exposure to some the latest technology, help you design your career plan for the future and provide you with e-learning options to help you get there.
Our Consumer business unit focuses on selling Vodafone products and services to customers at home. We are proud to connect Kiwis to those who care about them most and with the things they love, wherever they are in Aotearoa and around the world.
Here at Vodafone we are looking to extend our digital team by adding a digital engine specialist to our team. Working from our brand new offices at Smales Farm, North shore you will take charge of working across all marketing automation and data tools to provide workflow management, business rules and decisioning logic to produce targeted customer campaigns 

  • Build decision logic into Marketing Automation systems (Marketo, Chordiant, Pega)
  • Work with Advanced Analytics team to transform machine learning models into logic utilised by the decisioning engine
  • Explore, Identify and Develop marketing tracks for customers to sit within to prioritise campaign lead management
  • Work with the Campaign Marketing team to build business logic into data flows to simplify campaign creation
  • Analyse campaign performance and make recommendations on how logic should be amended to deliver optimised business outcomes

Key Requirements

  • In depth knowledge of data engineering principles within SQL environments and also within programming environments
  • Previous experience working within decision flow software
  • Strong relationship and communication (written and verbal) skills
  • Experience working with large volumes of information
  • Experience in Pega/Chordiant preferred but not essential


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