Client Service Executive (Media – Analytics)


Client Service Executive (Media – Analytics)

Simply put, we do two things at Nielsen. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own, but the connection of the two makes them both even more critical and valuable.

MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their business needs, and what they should do to improve business performance.

Working with both your Nielsen colleagues and spending time with clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create that compelling stories to deliver the insight and drive business growth.

Desired skills and experience

Ideally, we are looking for someone with 1 year of experience in data analysis, strong understanding of New Zealand media market conditions or knowledge of Nielsen tools, services and product portfolio would be a plus.

If you like working in a team-based environment, is highly numerate and accurate; can interpret and explain with a high attention to detail, is organized and able to prioritize work against multiple demands, then this might be a role for you.

Your ability to build strong networks and relationships with external and internal stakeholders, experience in working with clients to solve business issues will hold you in good stead.


Strong planning and servicing skills, excellent communication, presentation and interpersonal skills should be your strong suite. The ability to clearly demonstrate and design solutions to answer client business needs, strong consultative style of working will definitely put you ahead of the game.

We are committed to providing our team with development, mentoring, and long term career opportunities. This opportunity is just the beginning of your future at Nielsen. We want you to be you - and we want to help you excel and grow in your career with us.

Want to know more about what it’s like working in an analytical team at Nielsen? Take a look here: https://www.youtube.com/watch?v=hkQO6WNCLnk

Only candidates with NZ working rights

Duties

A day in the life with Nielsen Media

  • Supports the driving of sales and is responsible for high quality delivery of analysis and interpretation.
  • Produce reports in Power Point and Excel reports based on a brief from the senior team or clients that meet objectives for ad-hoc projects or our current clients
  • Presenting analysis outcome or provide trainings to clients, either one-on-one or with a small group of people
  • Performs analysis and interpretation of data to provide insightful responses to client queries
  • May include support on large-scale projects with others within the team / across different teams
  • Build and maintain good relationships with colleagues and with other analyst teams, ensuring quality and timeframe service levels are met or exceeded.
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