The SKYCITY Auckland Convention Centre is where world class facilities and expert staff come together to engage, inspire, design and thrill; enabling us to deliver exceptional customer service in hosting conferences, gala dinners, media launches and exhibitions just to name a few.
In this role you will assist the Convention Operations Management team in the day-to-day management of the Convention Centre, directing staff to provide exceptional services, products and value to guests. In doing this, you will be required to liaise with guests to ensure service and facilities meet customer requirements and prioritise work allocation for staff within allocated functions/areas to ensure the seamless delivery of exceptional customer service.
You will need to be a quick thinker, able to communicate effectively with both internal and external customers to provide solutions to problems, keeping customers informed regarding the progress of issues and escalating the problem when required.
In order to be successful in your application for this role you will be required to have proven relevant experience in the hospitality industry with experience in running large functions at a supervisory/management level. You'll also be a team player who is passionate about the industry and can work with all ages and cultures.
As this role does require some work at off-site events you will need to have a valid full drivers' licence and hold a current General Managers License. This is a full time position and due to that nature of the role you will have to have flexibility around the hours you are available to work.
Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide including heavilyy staff car parking, medical insurance and subsidised meals at our staff cafeteria as well as fantastic career opportunities through NZ's largest entertainment provider.
If you feel you have what it takes to succeed in this position, please apply online today!