Reservations Generalist


  • Join one of Auckland's most iconic brands
  • Truly utilise your knowledge of hotel or travel reservations
  • Full time role 

In Auckland alone we have employees working across over 20 restaurants and bars, two hotels, the Sky Tower, a convention centre, theatre, our world-class casino and of course all of the support services that help run one of New Zealand's most vibrant companies.

The Reservations Generalist is a great opportunity for someone with hotel or travel reservations experience. As a member of the Reservations team, you'll be responsible for handing all reservations for our 4.5 and 5 star hotels, restaurant bookings, and handling general queries about SKYCITY.

You'll need to have a strong customer service ethic and a first class telephone manner.  Previous experience in a hotel/reservations or sales environment is essential and exposure to OPERA would be a real advantage. You'll also have superb communication skills and the ability to work in a close knit team, be enthusiastic and have plenty of energy.

The Call Centre and Reservations team operate on a 24/7 rostered basis and as such we are looking for someone who has flexibility around hours they can work, shifts start at 7am and go through to 10pm, this also includes some weekends. You will get two consecutive days off however they will not always fall on a Saturday and Sunday.  Please only apply if you are able to work these hours.

Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide including heavily subsidised staff car parking, medical insurance and $2.50 meals at our staff cafeteria as well as fantastic career opportunities through NZ's largest entertainment provider.

If you are after a winning career and feel that this is the role for you, please apply online today by clicking "Apply Now".

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