Retail Store Manager - Dunedin


Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide creative communication solutions, connectivity and service.


We are committed to helping customers prepare for a tomorrow that looks nothing like today. Our Retail frontline team are the face of Vodafone and play a critical part in helping kiwis be at their best with the latest and the greatest technology. Drive your career forward and be part of a creative team that make a difference in people’s every single day by keeping them connected.


We are looking for a strong people leader; someone who is passionate about coaching and has the drive to develop a high-performing team; an individual who demonstrates resilience with change and pace. If you tick all the box’s you could be the next Store Manager we need in our Dunedin Retail Store. Your extensive leadership experience in a fast-paced environment will create a successful pathway for your team to follow.


What will I be doing?

  • Drive individual capability and guarantee training is kept to the highest standard and completion rate
  • Delighting our customers- foster a mind blowing customer service culture within retail team through both customer and Floor Manager
  • Accountable for store wide feedback loop though planning and co-ordinate weekly team meetings and morning heart beats
  • The use of raw data and analytical skill to identify trends and provide resource for direct reports to coach their direct reports
  • Engage in high level project meetings including cross-functional teams and manage store level implementation activities such as pilots and promotions trials
  • Recruit and grow great people “Building the best workforce”. Ensure individuals formulate their personal development plan in line with monthly 1-2-1 and performance dialogue conversation
  • Lead in store system and process monitoring to achieve high store operational standards exceptional audit results 
  • Delivering results - sales and company targets





What will I bring?

  • 3 to 5 years people management experience
  • Formal Leadership and Coaching training
  • Strong planning and organisational skills
  • Project management experience
  • Merchandising experience
  • Superb in people motivation and communication skills
  • Strong track record in sales achievement, demonstrable via indirect management



Due to the permanent nature of this role we can only accept applications from NZ Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.


As part of the application process, should you be successful in being shortlisted for this position you may be required to complete an online digital interview.


With Vodafone, your rare talents and experience will help us deliver an unmatched experience to our customers and the communities we serve. In return you’ll enjoy equal opportunities in an inclusive and flexible working environment in a diverse team of exceptional people while you’re growing your career here in Aotearoa, or globally.


The future is exciting… Ready?




 
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