Senior Underwriter

Assist our team with a mix of general underwriting tasks and customer support. 


  • Full Time, Permanent Role
  • Based in Wellington CBD
  • Put your instincts and expertise to use

When it comes to banking, it's a great customer experience that separates the successful from the unsuccessful. Westpac NZ leads the market with some great innovative banking products and we continue to enhance our customers’ experience with next generation banking.


About the role:


We have an opportunity for a Senior Underwriter to join our Life Insurance Underwriting team. Reporting to the Underwriting Manager and working closely with the wider insurance team, you will be accountable for providing an excellent underwriting service to our insurance customers with a specific focus on life, trauma and income protection insurance.


We have a tight knit team which enables us to fulfil our commitment to provide mentoring and training as well as development through shared knowledge and experiences, both internally and with the wider Westpac group. You will be a go to person in the team who is also on board with our ethos to collaborate, ensuring we retain the fabulous culture of our team.


You’ll need to bring to this role your passion for customer service excellence and your experience in underwriting, as well as your strong verbal and communication skills. Also essential will be your ability to adapt between both telephone and traditional underwriting.


To ensure your success in this role you will need to possess:


  • Exceptional communication (both written and verbal), interpersonal and relationship management skills dealing with customers and Financial Planners
  • Strong technical capabilities
  • To work on own initiative and part of a close knit team
  • Strong attention to detail, organisation and time management skills

Knowledge, qualifications and experience:


  • 5+ years underwriting experience across all disciplines, with experience managing large benefit cases
  • Ability to develop strong relationships with our distribution partners
  • Insurance or business qualifications, and/or a commitment to the continuous learning required in a constantly evolving environment


If you have exceptional attention to detail and are looking to work in a high performing team then this role could be for you!


Why Westpac?


We’re passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we’ll invest in your growth and empower you to take ownership of your development.  You can also enrol in our industry-leading superannuation programme and fantastic staff banking package. 


Let’s go!


Apply today with your CV and Cover Letter.

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