Ever wondered what you could do with those extra hours you currently spend commuting to work each day? Reporting into one of our Work at Home Team Leaders you would be part of our 120-seat Contact Centre but based in the comfort of your own home office. In this role, you will be responsible for taking incoming calls from our existing and potential new customers. You will have a flair for consistently delivering high quality customer service while working to help eliminate our customers stress and provide them with certainty.
What you will be doing:
To shine in the role, you will have:
You will start with 5 ½ weeks of full time paid training which will be a mixture of at home e-learning and in-house training. Followed by 2 weeks of supervised call taking at our Head Office. Once graduated from training you will move into your set hours. We are looking for people that are able to commit to one of the following shifts:
Who are we?
AA Insurance is a proud New Zealand company offering general insurance to Kiwis. Spanning over 20 years, we have grown to be the 'Most Trusted Insurer' as voted by New Zealanders from Reader's Digest. All our products have been developed right here in New Zealand with everyday Kiwis in mind. We are a dedicated bunch who put our customers first, ensuring that we are helping eliminate stress and provide them with certainty during their time of need.
What makes AA Insurance a great place to work?
AA Insurance isn't a stuffy insurance company; there are no pinstriped suits and ties here! Our genuine culture truly makes AA Insurance a great place to work - one of the best in fact. For the last 10 years we have been a finalist in the IBM Kenexa Best Workplaces.
From the get go you are provided with what is needed for you to put your best foot forward. We work in a supportive team environment where differences are encouraged, and there are plenty of ongoing opportunities for you to continue to grow and develop. We are breaking the mould of insurance, so come and join our award-winning team.
If you want to be a part of our award-winning team and you believe that you have the skills outlined above, click the Apply button and include your resume and cover letter. Our next intake starts on the 5th November.