Contractor Administration Team Manager


Roadservice is our best known service with a goal of being Number One. This means providing the quickest, friendliest, most efficient and highest quality roadside assistance.

We are looking for a hands-on, motivated service delivery professional to manager our contractors out in the field. You will enable our contractors to perform efficiently and effectively across New Zealand; yes this will involve some travel.

The role is busy, you will be responsible for driving and motivating the performance of the contractor network, ensuring all functions relating to service delivery, monthly performance reporting, and contractor administration support is carried out in an accurate and timely manner.

We are looking for a hands-on, motivated individual with a 'can-do' attitude to provide efficient and competent administrative support for our Roadservice Contractor team.

Key responsibilities:

  • Review and process invoices
  • Ensure relevant paperwork has been supplied and completed and payments have been made
  • Identify discrepancies and recover overpayments
  • Ensure all contractor invoices and client cost recoveries processes are completed
  • Maintain monthly filing and documentation thoroughly and accurately
  • Be the central point of contact for support and administrative requirements
  • Compile monthly reports
  • Maintain and update current databases
  • Assist with specific project as required by the contractor management
  • Ensure compliance with relevant policy on administration, accounting, security and other areas such as occupational health and safety, AA products and services

Our ideal candidate will demonstrate the following:

  • Strong time management and financial skills
  • Excellent written and verbal and interpersonal communication skills
  • Strong problem solving skills
  • Contractor management experience.
  • A 'can do' attitude
  • Excellent relationship and stakeholder management

The role is busy, varied and requires a broad base of skills from administration and processing high volumes of data, internal auditing and reporting, to other support as and when required.

If this sounds like you, apply online today!


Roadservice is our best known service with a goal of being Number One. This means providing the quickest, friendliest, most efficient and highest quality roadside assistance.

We are looking for a hands-on, motivated service delivery professional to manager our contractors out in the field. You will enable our contractors to perform efficiently and effectively across New Zealand; yes this will involve some travel.

The role is busy, you will be responsible for driving and motivating the performance of the contractor network, ensuring all functions relating to service delivery, monthly performance reporting, and contractor administration support is carried out in an accurate and timely manner.

We are looking for a hands-on, motivated individual with a 'can-do' attitude to provide efficient and competent administrative support for our Roadservice Contractor team.

Key responsibilities:

  • Review and process invoices
  • Ensure relevant paperwork has been supplied and completed and payments have been made
  • Identify discrepancies and recover overpayments
  • Ensure all contractor invoices and client cost recoveries processes are completed
  • Maintain monthly filing and documentation thoroughly and accurately
  • Be the central point of contact for support and administrative requirements
  • Compile monthly reports
  • Maintain and update current databases
  • Assist with specific project as required by the contractor management
  • Ensure compliance with relevant policy on administration, accounting, security and other areas such as occupational health and safety, AA products and services

Our ideal candidate will demonstrate the following:

  • Strong time management and financial skills
  • Excellent written and verbal and interpersonal communication skills
  • Strong problem solving skills
  • Contractor management experience.
  • A 'can do' attitude
  • Excellent relationship and stakeholder management

The role is busy, varied and requires a broad base of skills from administration and processing high volumes of data, internal auditing and reporting, to other support as and when required.

If this sounds like you, apply online today!

Are you viewing this job on LinkedIn? Click here to apply