Personal Banker

  • Opportunity to join our fun and energetic Asian Banking Team
  • Ongoing support and coaching to develop your skills and career!
  • Mandarin and/or Cantonese language skills essential

About The Role
In this role, you would have the opportunity to:

  • Provide exceptional customer experience meeting the needs of customers across the Retail product set excluding Home Lending
  • Live the ANZ Values and be highly competent retail bankers, with outputs delivered against being well managed, customer outcomes and financial outcomes for ANZ
  • Deepen customer relationships and build quality interactions to provide financial solutions
  • Conduct basic analysis of financial information relating to consumer lending
  • Take responsibility to ‘know your customer’ from a risk perspective

Role location: 205 Queen St, Auckland
Role type: Full-time permanent and 12-month fixed term positions available
Shift: Monday-Friday, 8:30am-5:00pm
About You
To grow and be successful in this role, you will ideally bring the following:

  • Strong sales & service capability
  • Understanding of Compliance
  • Relevant QFE qualification
  • Strong customer focus
  • Lending capabilities – consumer lending level
  • Excellent relationship and networking skills

About ANZ
Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.
Everyone at ANZ has the opportunity to grow and learn.  At ANZ, we believe in the inherent strength of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of our people help us to forge strong connections with all our customers, innovate and make better decisions for our business.
The ANZ values are the foundation of how we work and support our customers.
Integrity – Are honest and fair
Collaboration – Work together for the customer
Accountability – Take ownership and get things done
Respect – Care for all those we serve
Excellence – Challenge ourselves to be better
Tō Ao, Nā Tō Ara – E whakanuia ana e ANZ ngā mea Māori katoa
Your world, your way – ANZ celebrating all things Māori
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world      
To find out more about working at ANZ or to view other opportunities visit
You may apply for this role by visiting ANZ Careers and search for the reference number NEW032136.

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