Data Analyst (666-668)


We believe that if we want to be a world class Kiwi Company we shouldn’t just employ people, divide them into functional departments and tell them what to do. Instead we give them a reason for belonging, the possibility of a bigger purpose, and a hunger for the extraordinary.

In order to create a world class experience for our customers we need to gain a deep understanding of the motivations and behaviours of our customers. That is why we are setting up a new customer analytics team, to provide customer reporting, analytics and insights. As Data Analyst you will be responsible for building and extracting value from our customer data to enable deep analytics and customer engagement.

You will:

  • Liaise with Data Engineers and Data Manager to ensure key data sets are available for analysis
  • Automate of the outputs driven by reporting and analytics e.g. Marketing Effectiveness attribution modelling, product association modelling
  • Provide stewardship on customer data quality in the Single View of Customer (SVC)
  • Use SQL to develop and productionise attributes & segmentations to meet the needs of Analytics and Customer Engagement
  • Design key data structures in conjunction with CDM and CAM required for analysis and model development

You will have:

  • A degree in mathematics, statistical analysis or computer engineering related field or equivalent experience
  • Excellent skills in statistical analysis and data visualisation
  • Expertise and experience in SQL and Direct Power BI
  • Familiarity with MS SQL Server, MS Azure platform, Hadoop and Spark
  • Very good attention to detail

And of course, you’ll be passionate about what matters to Z and helping us deliver on our aspirations.

Z is now New Zealand’s most preferred fuel brand. We are committed to diversity and inclusion and last year were named an Aon Hewitt best employer for the third year in a row. We are committed to Diversity and Inclusion. We have the Rainbow Tick and the YWCA Equal Pay Compact. This is a fabulous company to be part of, where the people work hard, learn lots and have fun. Have a look at the detailed job description below and if you believe you’re a strong fit we’d love to hear from you. Applications close midday Wednesday 30 May 2018.

Required Skills: Position Description

Role title

Data Analyst

Business Unit
Reports to
Marketing
Customer Analytics Manager
Location
Wellington
We believe that if we want to be a world class Kiwi company we shouldn’t just employ people, divide them into functional departments and tell them what to do. Instead we give them a reason for belonging, the possibility of a bigger purpose, and a hunger for the extraordinary. Having a career at Z means working with a company that is committed to your growth and personal development. We've got ambitions to be a world-class Kiwi company and we know it's our people who are going to get us there.
Z Why

At Z, we focus on achieving outcomes by setting the appropriate context, rather than trying to control people - we believe in "why" versus "way". In choosing to work for Z there are things you need to know, things you need to do and ways you need to be. Most of all you need to understand why. Before deciding to join us, please read the Z Why. If Z is a good match for your head and heart, come join us for one heck of a journey!
Role purpose

Z is on a journey to gain a deep understanding of customer behavior and motivations and to deliver a world class customer experience. To achieve this we need to build upon and extract value from our data.
Role Dimensions
Number of Direct Reports
0
Key Relationships Internal
Marketing, ICT, Retail, Commercial
Key Relationships External
Vendors used across Marketing and ICT

Role responsibilities

  • Use SQL to develop and productionise attributes & segmentations to meet the needs of Analytics and Customer Engagement.
  • Automation of the outputs driven by reporting and analytics e.g. Marketing Effectiveness attribution modelling, product association modelling
  • Deploying Data Science outputs into the Customer Profile (Customer 360)
  • Stewardship on customer data quality in the Single View of Customer (SVC)
  • Importing datasets and connecting to Customer360
  • Liaise with Data Engineers and Data Manager to ensure key data sets are available for analysis
  • Set up data visualisation dashboards in MS Power BI to share data with key stakeholders
  • Design key data structures in conjunction with CDM and CAM required for analysis and model development
  • Prepare and transform data for reliable and accurate analysis

Skills & Experience

Experience Required
2+ years working with data
Qualifications Required
Bachelor’s Degree in Mathematics or Computer Engineering
Skills Required
SQL expert

Familiar with MS SQL Server

Familiar with MS Azure platform, Hadoop, Spark

Strong attention to detail

Z’s Values Z is a distinctive company. One of things that makes us Z is our values; they are the soul of our company and these are the things that make us so very Z!

Share Everything
We believe that so much more can be achieved if we are united. If we share our thoughts, our knowledge and our passion then we’ll all share the success.
Have the Passion
It is impossible to be the best unless you are absolutely passionate about what you are doing and you take ownership of it. We are and we do. Our business helps to keep the country running. Literally. And we intend to do it better than anyone and bring more benefits to the whole of New Zealand.
Be Bold
There’s no point being in this business to be just another energy company. We intend to be the best. We can only do that by taking the initiative, by challenging the status quo, by being bold and courageous, and by backing ourselves. So that’s exactly what we do.
Be Straight Up
As far as we’re concerned there’s only one way to do business, and that’s the New Zealand way. So we make it our mission to be honest, open, transparent and real.
We Back Our People
We back our employees to grow and succeed. We give back to the neighbourhoods we work in. We back our customers by knowing what they want and making it happen for them.

Z’s Stands Right now these are the areas where we stand for changing the game in New Zealand. We know we'll only be able to do this if we're all on the same page, so everyone at Z is expected to behave in a way which supports our commitments. You can read more about each of these in the Z Why.

HSSE
We take personal responsibility for making health, safety, security and the environment (HSSE) a vital part of our business.
Environmental Sustainability
To us, sustainability means acting in a way that benefits the future of the neighbourhoods we operate in and the planet we live on.
Community
We stand for making a positive difference where we live and operate in New Zealand.
Diversity & Inclusion
Z is committed to diversity & inclusion. We’re a company made up of a diverse mix of people which we believe makes for a more interesting and rewarding workplace, and better business results!

Z Leadership Competencies

Leadership Level: Leading Self

Make Things Happen
  • Deliver what you say you will deliver
  • Show confidence and respond positively to new priorities
  • Be determined to make a contribution to Z and a difference for our customers, show tenacity and don’t give up
  • Motivate and support colleagues in tough times
  • Follow up on issues until they are resolved
  • Hold yourself accountable: ‘no excuses’
  • Make decisions and take action
Act as One Team
  • Put what matters to your team and what’s important to our customers before personal goals
  • Go out of your way to support and encourage others, even beyond your own team
  • Positively support team decisions or initiatives
  • Share your knowledge and expertise willingly
  • Go the ‘extra mile’ for our customers
  • Be patient when supporting others
Grow Capability
  • Share knowledge and skills for the benefit of the team
  • Respect and value the contribution of others
  • Champion processes and procedures that focus on safety, operational integrity and customer experience
  • Seek, accept and act upon feedback to improve performance
  • Own mistakes and demonstrate learning
  • Recognise personal strengths and development needs and work with both
  • Share knowledge and customer insights for the benefit of the business
Inspire People
  • Be committed, positive and passionate about your work
  • Actively listen to our people and our customers, to understand what matters to them
  • Communicate concisely, clearly and simply
  • Role model the Z Why in all that you do
  • Use initiative
  • Show empathy; sharing your knowledge and supporting others
Create What Matters
  • Speak up and challenge where you see issues, risks or inefficiencies
  • Volunteer for projects or new initiatives
  • Bring a solutions focus to all that you do
  • Offer considered opinions and well-reasoned arguments for change
  • Respond positively to change and new ways of working
  • Build on and support the ideas of our people and our customers
Think Commercially
  • Highlight opportunities for, and risks to the business
  • Think about financial returns; suggesting ways to work more efficiently and effectively
  • Know how we make money; making good choices and how we use company resources
  • Prioritise activities, focusing on those that add the most value to our customers and to Z
  • Demonstrate the customer matters in all you do
  • Provide good value for money services
HSSE Leadership
You are the owner of ensuring your actions and the actions of others you interact with do not cause harm. You are personally responsible for your actions around safety and intervene in unsafe actions of those around you.

Make HSSE part of what you stand for by actively identifying and reporting hazards, incidents and near misses immediately. Read and understand the HSSE Stand, Zero Harm Pledge, the Z lifesaving Rules and our Golden Rules. Have knowledge of what your obligations may be under the law.
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