Paula has 18+ years of experience bringing together technology and a delightful customer experience in both start-ups and large public companies. She spent 8 years in Silicon Valley and is a seasoned SaaS Customer Success & Operations executive specialising in rapid growth environments.
Paula is a proven change agent and experienced leader with a solid background in designing, scaling and deploying operational infrastructure and award-winning customer experiences, as well as leading highly successful customer facing & operations teams.
Paula is passionate about changing the current landscape of workplace expectations to support equality and flexibility.
You will find Paula spending time with her kids, snowboarding, surfing, wakeboarding, or at the beach…pretty much anywhere there’s board or water activities!