Rhys Deam

Team Manager, Service Response Centre

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Colette Choe

Customer Service Representative

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I started recruiting for the AA because of the people; I was impressed by the team spirit when I was a Customer Service Representative. Team fit is now one of the biggest things I consider when hiring.

Georgia Mismash, Recruitment Coordinator, Contact Centres
Aa contact centre

Where to start your AA journey

โ€‹Our Contact Centre is a fantastic place to start your AA journey.

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Learning & Development

Here, you will be challenged. We'll support your personal and professional development by providing opportunities to learn new skills on the job.

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Aa employee promise

Our Employee Promise

โ€‹Together, these four pillars make up our employment promise, which is our unique point of difference for a career here at the AA.

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Pay & Benefits

Here, our pay is well placed with the market. We review this every year, and many of our roles offer incentives, rewards and recognition programmes.

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Our culture parallax

Our Values

Our people are talented, naturally curious and love to ask 'what's next?'

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We're Hiring

JOB OPPORTUNITIES