Contact Energy
We are an intergenerational company whose success relies on thriving New Zealand ecosystems, flourishing communities, and on good business decisions that achieve the aspirations of our shareholders.

Our Commitment

As a company we are an integral part of daily life in New Zealand and we’re acutely aware that our every action, good and bad, has a marked impact on the wellbeing of our communities — today and in the future.

At Contact, sustainability means making every decision, every action, count for the long run. It means using Our Tikanga to make the best decisions for today and tomorrow. Decisions our kids would be proud of. It’s about making sure we look after their future, New Zealand’s future.

Renewable, reliable energy, responsibly delivered

We're committed to a sustainable energy future for New Zealand. To us, this means balancing our commitment to renewable energy, while maintaining reliable access to energy for our customers.

In recent years we’ve invested in building our renewable, flexible and reliable generation portfolio which has helped us to reduce our greenhouse gas emissions by 50% over the last five years. We have developed new geothermal power stations, which, alongside our existing geothermal and hydro power stations mean that our generation is now more than 80% renewable. We maintain thermal generation options for when the market needs extra energy, and we’ve also got New Zealand’s only gas storage facility which adds flexibility to our portfolio. We also hold resource consents for other geothermal projects should the need for further electricity in the market be required.

Positively part of our communities

The nature of our business means our operations can sometimes impact on the environment and the people who live within it, so we work hard to be a good neighbour and a positive part of the communities we live and work in.
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Looking after our ecosystems

We’ve made a commitment to take care of the natural resources that we rely on so that future generations of New Zealanders can continue to enjoy them too. It’s all about balance and we’re working to maintain that balance every day.

New Zealand is rich in natural resources and intricate ecosystems which sustain thriving and diverse species, environments and communities.

In Taupō, Contact has worked with organisations such as Greening Taupō to fund and run community planting days to help preserve the biodiversity of our waterways. Over the last four years we’ve planted over 37,500 native plants across 13.5ha of land including tributaries of Te Kiri o Hinekai and Wairākei streams. This year we are also supporting Kids Greening Taupō to help build awareness and love for our environment in the next generation.

Climate change is a significant global issue with the potential to adversely affect the environment, people and the economy. Through our investment of around $1.7bn in building our flexible, reliable and renewable generation portfolio, Contact’s generation is now more than 80% renewable. This has resulted in a 50% reduction in our greenhouse gas emissions from our generation activities since 2012 and a 22% (328,000 tonnes) reduction in our emissions on the last year.


We know that water is a precious taonga that we all share and need to maintain for current and future generations. The growing range of competing demands on water means that everyone needs to do their bit to look after this shared resource. That includes us.

In 2010 we built the award winning Wairākei bioreactor to help us reduce our impact on the Waikato River. The bioreactor turns hydrogen sulphide, which is harmful to freshwater ecosystems in high concentrations, into harmless dissolved sulphate particles using natural enzymes. This was an innovation developed by our team right here in New Zealand.
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Financial Sustainability

We have more than 66,000 shareholders and 3,600 bondholders around the world including many Kiwi families, investment firms, professional investors and superannuation funds. Each of them rely on us to deliver sustainable financial returns now and into the future.

Increasingly investors are focusing on climate change and its potential impact on the environment, people and business. In recognition of this and our commitment to sustainability, Contact has launched New Zealand’s first Green Borrowing Programme. This enables lenders and investors the opportunity to invest in certified Green Debt Instruments.
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Contact has invested around $1.7bn in building a flexible, reliable and renewable generation portfolio to address climate change. Contact's generation is now more than 80% renewable, with a 50% reduction in greenhouse gas emissions since 2012 and a 22% (328K tonnes) reduction in our emissions on the last year.

Resource Management

Our business impacts on natural resources so we extensively monitor the effects our operations have on the environment, and work towards reducing these at all times.

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Sustainability Reporting

We report on our progress against sustainability objectives in our Annual Reports.

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